You just got the call: your Exchange server is not sending or receiving email. Your one and only Exchange server. OK, this is bad. You drop everything and begin to check the Exchange server for problems. It is up? Yes. Are the needed services running? Yes. Does it have enough disk space? Yes. OK – time to check the Event Logs. It can’t find a domain controller. Time for a ping test. Check. NSLookup? Check. OK… what in the world is going on? Read the entire blog here. Need con

As an advocate for your customers, it’s critically important to you that the solutions you implement have your customer’s best interest at heart. After all, the moment you stop putting them first, they’ll stop depending on you, right? So, when it comes to backups, the most important point in time is when you select the solution you’ll use. That inflection point is going to determine whether you are going to be successful at recovering that Excel spreadsheet, the SQL database,

An IT Audit is, generally speaking, a reactive activity. Some compelling event occurs – a security breach, a critical system has issues, or it’s that time of year again to care about compliance – and you’re going to be required to produce copious amounts of meaningful reports to answer every question an auditor presents you with. Before we jump into discussing an audit, we need to ask why IT is being audited in the first place? Read the entire blog here. Need content for you

For those of you looking for ways to improve service, increase revenues and have a, generally, happier customer (oh, wait – that’s all of you!), I wanted to discuss how a service provider might use cloud backup as a way to not just initially add on a service (and, therefore, a revenue stream), but actually continue to grow that part of their business – all within the context of a single customer using only cloud backup. A customer new to cloud backup will be thinking in terms

Even today, the cloud is somewhat a polarizing subject. The very mention of “going to the cloud” can produce eye rolls, cringing, and shaking of heads. And when you add the word backup to the subject – the idea of taking your most valuable data and IP and putting it in the cloud on purpose – the response turns to crossed arms, frowning faces and other demonstrations of disapproval. So let’s take a look at 4 myths that have risen about the cloud in general and have somehow bee

While we all know every great MSP is focused on the relationship with their customer, the revenue has to be there in order to keep the doors open. So it’s a fair question to ask about how you as an MSP can make revenue while providing additional service. In this final blog in a 3-part series, we take a high level look at whether there is value to the MSP in offering DR of workstations. Read the entire blog here. Need content for your corporate blog - contact us today! #techv

From gfimax.com When thinking about the best way to recover workstations within the context of what specifically needs to be recovered, a few options begin to emerge. None of these are earth-shattering, but serve as a good look into what choices you have, whether they are cost-effective, and how they impact the customer. Read the entire article here. Let us help you with your corporate blog - contact us today! #guestblog #disasterrecovery #workstations #techvangelisminaction

From gfimax.com What's the difference between recovery and restore? In his latest guest post for MAX-IQ Nick Cavalancia explains the difference one word can make! Read the entire article here. Let us help you with your corporate blog - contact us today! #backup #cloud #msp #disasterrecovery #guestblog #techvangelisminaction

In this first blog of a three-part MSP-focused blog series, Nick focuses on the often forgotten part of disaster recovery: Workstations. Learn why they are important to your DR strategy and what parts of the client workstation should be recovered. Read the entire article here. Let us help you with your corporate blog - contact us today! #guestblog #disasterrecovery #techvangelisminaction

How can Cloud Backup enhance an MSP? In his first guest post for MAX-IQ Nick Cavalancia suggests not just one, but 10 ways Cloud Backup can improve your service offering! Read the blog post here. Let us help you with your corporate blog - contact us today! #guestblog #cloud #msp #backup #techvangelisminaction